DataFramed

• #280 Can We Create A Universal AI Employee? | Surojit Chatterjee, CEO of Ema

  The rise of AI agents in the workplace is transforming how businesses operate, tackling repetitive tasks and freeing up human employees for more creative endeavors. But what does this mean for the future of work, and how can professionals leverage these tools effectively? As AI agents become more sophisticated, capable of reasoning and decision-making, how do you ensure they align with your business goals? What are the implications for data privacy and security, and how do you manage the transition to a more automated workforce while maintaining human oversight?Surojit Chatterjee is the founder and CEO of Ema. Previously, he guided Coinbase through a successful 2021 IPO as its Chief Product Officer and scaled Google Mobile Ads and Google Shopping into multi-billion dollar businesses as the VP and Head of Product. Surojit holds 40 US patents and has an MBA from MIT, MS in Computer Science from SUNY at Buffalo, and B. Tech from IIT Kharagpur.In the episode, Richie and Surojit explore the transformative role of AI agents in automating repetitive business tasks, enhancing creativity and innovation, improving customer support, and redefining workplace efficiency. They discuss the potential of AI employees, data privacy concerns, and the future of AI-driven business processes, and much more.Links Mentioned in the Show:EmaConnect with SurojitSkill Track: Artificial Intelligence (AI) LeadershipRelated Episode: How Generative AI is Changing Leadership with Christie Smith, Founder of the Humanity Institute and Kelly Monahan, Managing Director, Research InstituteAttend RADAR Skills EditionNew to DataCamp?Learn on the go using the DataCamp mobile appEmpower your business with world-class data and AI skills with DataCamp for business

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• #279 Customer Strategy in the Age of AI | David Edelman, Harvard Business School Fellow, Executive Advisor with BCG

  Personalization is more than a buzzword—it's a powerful tool for businesses to connect with customers on a deeper level. As data and AI technologies evolve, the ability to deliver personalized experiences becomes more accessible. But what does this mean for professionals tasked with implementing these strategies? How do you ensure that personalization efforts are both effective and respectful of customer privacy?David Edelman is a Digital and Marketing Transformation Executive Advisor, working with executives on digital and marketing transformation. He has been working in marketing and personalization since the '80s. In addition to his consultancy business, David is an Executive Teaching Fellow at Harvard Business School and a board member for several organizations. Previously, David was Chief Marketing Officer at Aetna, and a Partner at McKinsey. Forbes has repeatedly named him one of the Top 20 Most Influential Voices in Marketing, and Ad Age has named him a Top 20 Chief Marketing and Technology Officer. He is a co-author of "Personalized: Customer Strategy in the Age of AI".In this episode, Richie and David explore the power of personalization in customer experiences, the importance of understanding customer data, strategies for effective personalization, the role of AI in enhancing customer interactions, and much more.Links Mentioned in the Show:Personalized: Customer Strategy in the Age of AIConnect with DavidSkill Track: Artificial Intelligence (AI) LeadershipRelated Episode: Can You Use AI-Driven Pricing Ethically? with Jose Mendoza, Academic Director & Clinical Associate Professor at NYURewatch sessions from RADAR: Forward EditionNew to DataCamp?Learn on the go using the DataCamp mobile appEmpower your business with world-class data and AI skills with DataCamp for business

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• #278 Building Multi-Modal AI Applications | Russ d'Sa, CEO & Co-founder of LiveKit

  As multimodal AI continues to grow, professionals are exploring new skills to harness its potential. From understanding real-time APIs to navigating new application architectures, the landscape is shifting. How can developers stay ahead in this evolving field? What opportunities do AI agents present for automating tasks and enhancing productivity? And how can businesses ensure they're ready for the future of AI-driven interactions?Russ D'Sa is the CEO & Co-founder at Livekit. Russ is building the transport layer for AI computing. He founded Livekit, the company that powers voice chat for OpenAI and Character.ai. Previously, he was a Product Manager at Medium and an engineer at Twitter. He's also a serial entrepreneur, having previously founded mobile search platform Evie Labs.In the episode, Richie and Russ explore the evolution of voice AI, the challenges of building voice applications, the rise of video AI, the implications of deep fakes, the potential of AI-generated worlds, the future of AI in customer service and education, and much more.Links Mentioned in the Show:LiveKitChatGPT VoiceCourse: Developing LLM Applications with LangChainRelated Episode: Creating High Quality AI Applications with Theresa Parker & Sudhi Balan, Rocket SoftwareRewatch sessions from RADAR: Forward EditionNew to DataCamp?Learn on the go using the DataCamp mobile appEmpower your business with world-class data and AI skills with DataCamp for business

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• #277 How Generative AI is Changing Leadership with Christie Smith, Founder of the Humanity Institute and Kelly Monahan, Managing Director, Upwork Research Institute

  Leadership is facing unprecedented challenges in today's socio-political and economic climate. As the lines between work and personal life blur, professionals are seeking workplaces that prioritize humanity and purpose. How can leaders create environments that support employee well-being and connection? With AI's growing presence, how do we balance technological integration with maintaining a human-centered approach?Dr. Christie Smith is a renowned leadership expert, visionary thinker, and founder of The Humanity Studio, a pioneering research and advisory institute dedicated to improving the way we live by revolutionizing the way we work. With over 35 years of experience advising Fortune 500 companies and holding global leadership roles at Accenture, Apple, and Deloitte, Dr. Smith has shaped the future of leadership, talent strategy, and organizational culture across industries.Dr. Kelly Monahan is Managing Director of the Upwork Research Institute, leading their future of work research program. Her research has been recognized and published in both applied and academic journals, including MIT Sloan Management Review and the Journal of Strategic Management. In 2018, Kelly released her first book, “How Behavioral Economics Influences Management Decision-Making: A New Paradigm” (Academic Press/Elsevier Publishers). In 2019, Kelly gave her first TedX talk on the future of work. Kelly is frequently quoted in the media on talent decision-making and the future of work. She also has written over a dozen publications and is a sought-after speaker on how to apply new management and talent models in knowledge-based organizations. Kelly holds a B.S. from Rochester Institute of Technology, an M.S. from Roberts Wesleyan College, and a Ph.D. in Organizational Leadership from Regent University.In the episode, Richie, Christie, and Kelly explore leadership transformations driven by crises, the rise of human-centered workplaces, the integration of AI with human intelligence, the evolving skill landscape, the emergence of gray-collar work, and much more.Links Mentioned in the Show:Essential: How Distributed Teams, Generative AI, and Global Shifts Are Creating a New Human-Powered LeadershipThe Humanity StudioUpwork Research InstituteConnect with Christie and KellySkill Track: AI Business FundamentalsRelated Episode: Leadership in the AI Era with Dana Maor, Senior Partner at McKinsey & CompanyRewatch sessions from RADAR: Forward EditionNew to DataCamp?Learn on the go using the DataCamp mobile appEmpower your business with world-class data and AI skills with DataCamp for business

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• #276 Why Getting AI Ethics Right Really Matters with Christopher DiCarlo, Professor at University of Toronto, Senior Researcher and Ethicist at Convergence Analysis

  As AI advances at breakneck speed, the conversation around its potential risks and ethical implications grows louder. For professionals in the field, this raises important questions about responsibility and foresight. How do you ensure that AI systems align with human values? What role do ethics play in the development and deployment of these technologies? Let's delve into the pressing issues that could define the future of AI and its role in society.Dr. Christopher DiCarlo is a philosopher, educator, and author. He teaches philosophy at the University of Toronto. He also founded Critical Thinking Solutions, a business consultancy, is an Expert Advisor for the Centre for Inquiry Canada, and the Ethics Chair for the Canadian Mental Health Association. His academic work focuses on bioethics and cognitive evolution. He is the author of six books, including the bestselling "How to Become a Really Good Pain in the Ass: A Critical Thinker's Guide to Asking the Right Questions", and his latest "Building a God: The Ethics of Artificial Intelligence and the Race to Control It".In the episode, Richie and Christopher explore the existential risks of powerful AI, ethical considerations in AI development, the importance of public awareness and involvement, the role of international regulation, and much more.Links Mentioned in the Show:Critical Thinking SolutionsConnect with ChristopherCourse: AI EthicsRelated Episode: Can You Use AI-Driven Pricing Ethically? with Jose Mendoza, Academic Director & Clinical Associate Professor at NYURewatch sessions from RADAR: Forward EditionNew to DataCamp?Learn on the go using the DataCamp mobile appEmpower your business with world-class data and AI skills with DataCamp for business

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