Citizen satisfaction with federal government climbs to highest score in nearly 20 years in fiscal year 2025
Customer satisfaction with benefits and services provided by the federal government is higher than it’s been in nearly two decades. That’s despite a tumultuous year where agencies have seen a major downsizing of the federal workforce. Scores are higher on average, but the latest scorecard from the American Customer Satisfaction Index shows a few agencies are seeing lower scores. Federal News Network’s Jory Heckman spoke with associate professor of marketing at Michigan State University and director of research emeritus at ASCI, Forrest Morgeson.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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DoD looks to shake up how it works with value-added resellers
The Defense Department wants to shake up how it works with value-added resellers. In a draft memo obtained by Federal News Network, the Pentagon would place a 5% cap on most fees charged by resellers. DoD will start with a specific special item number or SIN for IT products. For more on what DoD is planning, Federal News Network’s executive editor Jason Miller joins me now with exclusive details.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Congress faces a packed December agenda and big decisions on healthcare subsidies
From the White House plan to extend healthcare subsidies to the search for a new Comptroller General as Gene Dodaro retires, December brings high-stakes debates on Capitol Hill. Mitchell Miller of WTOP breaks down what’s ahead and what shifting GOP dynamics mean for policy and legislation.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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POGO has new recommendations to improve the 2026 NDAA before it's finalized
The Project On Government Oversight wants Congress to repeal outdated war authorizations, avoid expanding military roles at the border, and strengthen oversight of defense contracts. Their NDAA recommendations also call out the gap between GAO’s reform backlog and lawmakers’ push to undo key acquisition statutes. Greg Williams, National Security Analyst at POGO is here to walk through the priorities and risks.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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A new book reveals how a covert U.S. campaign targeted the Sinaloa Cartel
The federal government quietly launched its most ambitious anti-cartel operation in decades, targeting Chinese chemical suppliers and the Sinaloa Cartel with cyber tools, diplomatic pressure, and law enforcement muscle. Jake Braun, author and former White House official, reveals how the strategy unfolded and what’s at stake if Washington backs off.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The Federal Drive with Terry Gerton provides expert insights on current events in the federal community. Read more interviews to keep up with daily news and analysis that affect the federal workforce. The Federal Drive is found at FederalNewsNetwork.com and 1500 AM in the Washington D.C. region.
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