Millionaire University

#860 What if a few thousand AI conversations could generate over $141,000 in sales — with zero human involvement? In Part 1 of this two-part episode, host Brien Gearin sits down with Jordan Brown, founder of Omnie, to explore how e-commerce brands are transforming customer support from a cost center into a genuine revenue driver. Jordan shares how Omnie combines dedicated human agents with purpose-built AI tools to deliver 24/7 customer support across chat, email, SMS, and voice — and reveals how one client saw over $141,000 in AI-influenced sales during a single holiday season. The conversation covers how Omnie's AI-first approach works in practice, why the human element remains essential, and what it really takes to build a customer experience that converts browsers into buyers!

What we discuss with Jordan:

+ Customer service as a revenue driver

+ AI + human hybrid model

+ $141K in AI-influenced holiday sales

+ 60%+ automation for well-run brands

+ AI only responds at 100% confidence

+ Seamless escalation to human agents

+ Onboarding a new brand in under a week

+ Drafting mode for building AI trust

+ Average site visit is just 62 seconds

+ Human element always has a place

Thank you, Jordan!

Check out Omnie at OmnieCSR.com.

Follow Jordan on LinkedIn.

Email Jordan at [email protected].

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#859 What if you could turn your garage, driveway, or empty plot of land into passive income — without lifting a finger? In this episode, host Brien Gearin chats with Joseph Woodbury, CEO and co-founder of Neighbor — the “Airbnb of storage and parking.” Joseph shares how a simple idea during college turned into a venture-backed startup now operating in all 50 states and helping everyday people earn thousands renting out unused space. You’ll hear the origin story of Neighbor, how they raised $75M in funding, and how their platform is creating a new wave of low-overhead, passive-income entrepreneurs. Whether you’re curious about starting a side hustle or investing in scalable storage opportunities, this episode is full of insight and inspiration!

(Original Air Date - 8/12/25)

What we discuss with Joseph:

+ Origin of Neighbor’s marketplace idea

+ Starting with no funding, door-to-door

+ Raising $75M in venture capital

+ Hands-on expansion to new markets

+ How Neighbor compares to Airbnb and Uber

+ Passive income opportunities for hosts

+ Power users earning six figures

+ Storage demand stats and growth

+ Protection plans for renters and hosts

+ Future plans for global expansion

Thank you, Joseph!

Check out Neighbor at ⁠Neighbor.com⁠.

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#858 What starts as a hobby in a garage can grow into a nationally recognized brand — just ask Kwadwo Som-Pimpong, founder of Crafted Glory! In this episode hosted by Kirsten Tyrrel, Kwadwo shares how he built his handcrafted furniture business while still working a full-time engineering job. From making his first end table to commanding premium prices for one-of-a-kind pieces, Kwadwo opens up about the evolution of his brand, the power of storytelling through design, and how working alongside his wife has transformed both the artistry and strategy of the business. Whether you're a maker, a side hustler, or a creative entrepreneur, this episode is packed with inspiring insights on pricing your worth, building a team, and using your current circumstances to fuel your future success!

(Original Air Date - 8/11/25)

What we discuss with Kwadwo:

+ Building furniture business while employed

+ Starting with Etsy and small items

+ Transitioning to high-end custom pieces

+ Importance of pricing for value

+ Using imagery to elevate brand perception

+ Collaborating with wife on strategy and design

+ Infusing Ghanaian heritage into products

+ Learning from corporate job to grow business

+ Hiring a team to scale operations

+ Vision for brick-and-mortar and creative hub

Thank you, Kwadwo!

Check out Crafted Glory at ⁠CraftedGlory.com⁠⁠⁠⁠.

Follow Kwadwo on ⁠Instagram⁠.

Watch the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠video podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ of this episode!

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#857 After selling multiple companies for hundreds of millions of dollars, David Royce discovered something surprising — his first exit, a comparatively modest $13 million, felt better than all the rest! In Part 2 of this two-part episode, host Justin Williams and David pick up right where they left off, diving into the psychology of wealth, fulfillment, and what really drives happiness once the money is no longer the primary motivator. David shares why entrepreneurship is a noble cause — not just a wealth-building tool — pointing to the 6,500 families his companies once supported as proof that business owners make the economic pie bigger for everyone. The conversation gets candid about the tension between ambition and presence as a parent, why "a little more" is always the honest answer to the question of how much money is enough, and the importance of working in seasons rather than burning out chasing a finish line that keeps moving. David also makes the case for commission-based work as a launchpad, breaks down the four levels of wealth from Robert Kiyosaki's Cashflow Quadrant, and leaves listeners with two parting principles he swears by: always keep evolving, and find ways to serve!

What we discuss with David:

+ The first exit felt best

+ Entrepreneurship as a noble cause

+ The pie gets bigger, not smaller

+ "The answer is always just a little more"

+ Work hard in seasons, not forever

+ Family presence vs. ambition tension

+ Commission work as a wealth launchpad

+ Kiyosaki's Cashflow Quadrant breakdown

+ Always keep evolving

+ Find ways to serve

Thank you, David!

Check out Part 1 of this episode.

Check out Aptive Pest Control at ⁠AptiveRecruiting.com⁠.

Follow David on ⁠LinkedIn⁠.

Watch the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠video podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ of this episode!

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#856 What does it actually take to build and sell a billion-dollar company — not once, but multiple times? In Part 1 of this two-part episode, host Justin Williams sits down with serial entrepreneur David Royce, who started broke as a college student knocking doors to sell pest control and went on to build and exit multiple companies — with Forbes reporting one sale at $135 million and his final exit valued between $500 million and $1.5 billion. David breaks down the unglamorous early grind, the counterintuitive cash flow trap that nearly sank his first company even while it was thriving, and the "asset deal" strategy he used to sell customer accounts while keeping his best people — allowing him to essentially run the same playbook again and again at larger and larger scale. He and Justin also dig into the role luck plays in entrepreneurship, why following your passion can actually be dangerous advice, and why obsession — not passion — is what really drives long-term success!

What we discuss with David:

+ From broke college student to billionaire exit

+ Stumbled into pest control by accident

+ Studied sales books to go from zero to top rookie

+ Built a 100-person sales team in college

+ Nearly went bankrupt by growing too fast

+ "Revenue is vanity, cash flow is reality"

+ Sold accounts but kept the growth engine

+ Repeated the playbook 3 times, bigger each time

+ Luck vs. hard work — it's both

+ Passion is dangerous; obsession wins

Thank you, David!

Check out Part 2 of this episode.

Check out Aptive Pest Control at AptiveRecruiting.com.

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