Millionaire University

#864 What if every piece of jewelry you wore told a story? In this inspiring episode hosted by Kirsten Tyrrel, Tiffany Jazelle, founder of T. Jazelle, shares how she transformed her creative outlet into a thriving handmade jewelry brand rooted in meaning, storytelling, and heart. From humble beginnings on Etsy to landing a spot on QVC, Tiffany walks us through her entrepreneurial journey — building a purpose-driven brand, navigating grief, balancing business with motherhood, and growing a loyal customer base through authenticity and connection. You’ll learn how she uses weekly product drops, live selling, and micro-content storytelling to keep customers engaged — and how staying true to her “why” has helped T. Jazelle stand out in a crowded market. Whether you’re building a physical product business or a personal brand, this episode is packed with valuable insights and encouragement!

(Original Air Date - 8/14/25)

What we discuss with Tiffany:

+ Starting T. Jazelle after college

+ Jewelry with meaning and storytelling

+ Growing from Etsy to QVC

+ Building a brand through personal connection

+ Navigating grief and finding purpose

+ Handmade in Cape Cod by women

+ Weekly product drops and live selling

+ Importance of knowing your “why”

+ Challenges and lessons from wholesale

+ Balancing creativity, business, and family

Thank you, Tiffany!

Check out T. Jazelle at ⁠TJazelle.com⁠.

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#863 Five friends, fresh out of high school, pooled their savings, stayed up until 5 AM prepping food, and on their very first night selling tacos, sold out in under 90 minutes — here's exactly how they did it! In this episode, host Brien Gearin sits down with Matthew Berda, co-founder of Ponchos Tacos, a seasonal mobile taco business based in Richmond, BC. Matthew shares how he and four friends pooled their savings right out of high school to launch a food stand at the Richmond Night Market — North America's largest night market — and sold out within their first 90 minutes. Now in their fourth year, the business has grown from a single tent to a multi-trailer operation pulling in multiple six figures over just a few months each summer. Matthew breaks down startup costs ($25–40K), food sourcing through distributors like GFS and Sysco, navigating health permits and business licenses, keeping food costs around 30%, and using Square for point of sale. He also touches on their Instagram and TikTok marketing strategy, private catering events, and managing a lean team across multiple locations on a single weekend!

What we discuss with Matthew:

+ Sold out in 90 minutes on night one

+ $25–40K startup costs

+ 30% food cost target

+ Sourcing through GFS, Sysco, and Costco

+ Health permits and food safety plans

+ Square for cash and card payments

+ Instagram and TikTok for marketing

+ Scaling from one tent to multiple trailers

+ Private catering alongside public markets

+ Friends as a flexible, low-cost labor pool

Thank you, Matthew!

Check out Ponchos Tacos at PonchosTacos.ca.

Email Matthew at [email protected].

To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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#862 Is AI helping or hurting your creativity and intuition? In this insightful episode hosted by Kirsten Tyrrel, we sit down with Hannah Ryu, co-founder of Oak Theory, a creative tech studio pushing boundaries in branding, UX/UI, and web development. Hannah shares her entrepreneurial journey from immigrant roots to agency ownership, the power of partnership, and how AI is transforming the way we work — both for better and for worse. We explore healthy ways to integrate AI into your workflow without sacrificing human insight, how intuition and analog practices are making a comeback, and why creativity and execution — not just automation — still win in business. This is a must-listen for founders navigating the fast-evolving world of entrepreneurship in the age of AI!

(Original Air Date - 8/13/25)

What we discuss with Hannah:

+ Hannah’s journey to entrepreneurship

+ Building Oak Theory and Under the Oak

+ UX/UI explained through real-world examples

+ Impact of AI on creative industries

+ Healthy vs. harmful AI usage

+ Importance of intuition and analog practices

+ Benefits of business partnerships

+ Using AI for operations and proposals

+ Avoiding overdependence on tools

+ Seasonality of tech exploration in business

Thank you, Hannah!

Check out Oak Theory at ⁠OakTheory.co⁠.

Check out Under the Oak at ⁠UndertheOak.co⁠.

Watch the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠video podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ of this episode!

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#861 What happens when your AI hangs up on a freezing customer at midnight — and costs you the sale? In Part 2 of this two-part episode, Brien and Jordan dive deeper into the real-world impact of AI-powered customer support, including how missed opportunities happen when AI lacks a fast human backup, and why being available when your customers are actually shopping matters more than traditional business hours. Jordan breaks down how Omnie's voice AI works, what makes it different from the frustrating automated phone experiences most people have endured, and why transparency about AI identity may actually improve customer satisfaction. The conversation also covers abandoned cart recovery through real human outbound calls, personalized conversion tools that beat generic discount pop-ups, and how SMS, email, and WhatsApp each play a unique role in the customer support mix. Jordan wraps up by sharing who AI support makes the most sense for — and why even smaller brands don't have to choose between growth and great customer experience!

What we discuss with Jordan:

+ AI as first layer, humans as backup

+ Being available when your customers shop

+ Voice AI: natural, low-latency calls

+ Transparency about AI identity

+ Abandoned cart recovery via phone calls

+ Personalized chat beats generic pop-ups

+ SMS smaller than expected; WhatsApp dominates internationally

+ Email AI should reply fast, not delayed

+ Voice AI best at 4,000+ calls/month

+ AI makes sense at 30-50 daily tickets

Thank you, Jordan!

Check out Part 1 of this episode.

Check out Omnie at ⁠OmnieCSR.com⁠.

Follow Jordan on ⁠LinkedIn⁠.

Email Jordan at [email protected].

Watch the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠video podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ of this episode!

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#860 What if a few thousand AI conversations could generate over $141,000 in sales — with zero human involvement? In Part 1 of this two-part episode, host Brien Gearin sits down with Jordan Brown, founder of Omnie, to explore how e-commerce brands are transforming customer support from a cost center into a genuine revenue driver. Jordan shares how Omnie combines dedicated human agents with purpose-built AI tools to deliver 24/7 customer support across chat, email, SMS, and voice — and reveals how one client saw over $141,000 in AI-influenced sales during a single holiday season. The conversation covers how Omnie's AI-first approach works in practice, why the human element remains essential, and what it really takes to build a customer experience that converts browsers into buyers!

What we discuss with Jordan:

+ Customer service as a revenue driver

+ AI + human hybrid model

+ $141K in AI-influenced holiday sales

+ 60%+ automation for well-run brands

+ AI only responds at 100% confidence

+ Seamless escalation to human agents

+ Onboarding a new brand in under a week

+ Drafting mode for building AI trust

+ Average site visit is just 62 seconds

+ Human element always has a place

Thank you, Jordan!

Check out Part 2 of this episode.

Check out Omnie at OmnieCSR.com.

Follow Jordan on LinkedIn.

Email Jordan at [email protected].

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