MSP Unplugged

🎙️ In this honest and inspiring episode of MSP Unplugged, we sit down with Ed Lukacs, CEO of 2Fifteen Tech in Salt Lake City, Utah.
Ed opens up about his real journey building and turning around a struggling managed service provider. From early challenges and tough pivots to creating a thriving MSP that specializes in supporting creative agencies, PR firms, Apple-centric environments, and Google Workspace — this conversation is packed with practical lessons for any MSP owner feeling stuck.
If you're running a small MSP (under $3M revenue, less than 20 employees) and looking for motivation + actionable strategies to reset, refocus, and grow, this episode delivers.
What You'll Learn:
The raw realities of turning around a struggling MSP business
Key pivots that helped 2Fifteen Tech find its niche and scale
Leadership lessons for MSP owners in tough times
Serving creative and Apple-focused clients effectively
Mindset shifts and operational changes that drive real results
Advice for MSPs in any market (including Salt Lake City and beyond)

2Fifteen Tech: https://215.tech
Connect with Ed Lukacs: [LinkedIn Profile]
MSP Unplugged Community: https://www.mspunplugged.com
Drop your biggest takeaway or current business challenge in the comments — Ed and the community are here to help!
🔥 Like, subscribe, and hit the bell for more real-talk stories from MSP owners just like you.
#MSP #MSPJourney #BusinessTurnaround #SmallMSP #2FifteenTech #SaltLakeCity #ManagedServices #MSPSuccess #EdLukacs

🎙️ In this must-watch episode of MSP Unplugged, we welcome Matt Lee — Senior Director of Security and Compliance at Pax8, CISSP, CCSP, CFR, PNPT, and a leading voice in MSP cybersecurity.
Matt has spent years raising the security bar for small and mid-sized MSPs. In this conversation, he breaks down practical, actionable strategies tailored for lean teams (under $3M revenue and Less 20 employees) who want to deliver strong cybersecurity without overwhelming overhead.
Whether you're struggling with incident response planning, compliance, tool sprawl, or staying ahead of evolving threats, this episode delivers real-world insights from someone who truly understands the MSP world.
What You'll Learn:
Building effective incident response plans for small MSPs
Navigating compliance (and why it matters even for tiny shops)
Key cybersecurity trends and threats facing MSPs in 2026
How to shift risk and protect your clients (and your business)
Practical tips for raising the "cybersecurity poverty line" in the SMB/MSP space
Advice on tools, training, and building a security-first culture
 
Connect with Matt Lee: https://www.linkedin.com/in/cybermattlee/
Pax8: https://www.pax8.com
Matt's Media & Resources: https://cybermattlee.com
TechCon Unplugged Tickets: https://techconunplugged.com
If you run a small MSP and want to level up your security game without the enterprise complexity, this is the episode for you!
Drop your top takeaway or biggest security challenge in the comments 👇
🔥 Like, subscribe, and hit the notification bell for weekly MSP growth, operations, and tech strategy content.
#MSP #Cybersecurity #MSPUnplugged #MattLee #Pax8 #IncidentResponse #SmallMSP #Compliance #CyberThreats #ManagedServices

🎙️ In this episode of MSP Unplugged, we sit down with Greg Saenz from Blumira — a leading security operations platform built specifically for busy IT teams and MSPs.
If you're running a small MSP (under $3M revenue and fewer than 20 employees), you know security is a massive opportunity — but also a huge headache. Blumira makes enterprise-grade SIEM, XDR, threat detection, and response simple, fast to deploy, and profitable for small teams.
Learn how to add managed security services without hiring a full SOC, reduce alert fatigue, protect clients from ransomware, and grow your margins with a platform designed for MSPs.
Perfect for bootstrapped MSP owners who want practical cybersecurity that doesn't overwhelm their limited resources.
What You'll Learn:
*How Blumira simplifies SIEM + XDR for small MSPs
*Real-world deployment and daily operations for lean teams
*The Blumira MSP Partner Program — incentives, support, and profitability
*Cutting through alert noise with smart detections and response playbooks
*Integrating security into your existing MSP stack without complexity
*What's new in 2026 for MSP-focused security tools
 
👉 Resources & Links:
Blumira MSP Partner Program: https://www.blumira.com/partners/managed-service-providers
Blumira Demo: https://www.blumira.com/demo
MSP Unplugged Community & Events: https://www.mspunplugged.com
TechCon Unplugged: https://techconunplugged.com
If you're an MSP owner struggling with security offerings, this episode delivers actionable insights you can use immediately.
Drop your biggest security challenge in the comments below!

🔥 Like, subscribe, and turn on notifications for more real-talk MSP growth, operations, and tech strategy every week.

#MSP #Cybersecurity #SIEM #XDR #SmallMSP #MSPUnplugged #Blumira #ManagedServices #MSPGrowth #ThreatDetection

🎙️ In this powerful episode of MSP Unplugged, we sit down with Nancy Henriquez – two-time MSP founder, award-winning industry leader, business coach, author of "Break-Fix to Breakthrough," and the new Head of Community at MSP Unplugged.
Nancy shares her battle-tested insights on moving from reactive chaos to strategic growth, building high-performing teams, client onboarding that sticks, sales & marketing systems that actually work for small MSPs, and what it really takes to scale under $3M revenue without losing your sanity or culture.
Whether you're a solo operator, running a 5-15 person shop, or feeling stuck at the $1-3M plateau, this conversation is packed with practical advice tailored to bootstrapped MSP owners.
What You'll Learn:
* How Nancy built and exited award-winning MSPs (including MSP 501 recognition)
* Breaking the break-fix cycle and building repeatable processes
Leadership, team building, and avoiding burnout as a small MSP
*The power of community and why it matters more than ever in 2026
Insights from Pax8 Beyond and the evolving MSP landscape with SuperOps
👉 Resources & Links: 
Connect with Nancy: https://www.linkedin.com/in/nancyhenriquez/
MSP Unplugged Community: mspunplugged.com
Nancy's Book / Speaking: nancyhenriquez.com
TechCon Unplugged Tickets: https://techConunplugged.com
If you're an MSP owner with under $3M in revenue and fewer than 20 employees, this episode is for YOU. Drop your biggest takeaway in the comments!
🔥 Like, subscribe, and hit the bell for more real-talk MSP growth strategies every week.
#MSP #ManagedServices #MSPGrowth #SmallMSP #MSPUnplugged #NancyHenriquez #MSPLeadership #ITBusiness

Derrick Wlodarz, Founder & President of FireLogic, returns to MSP Unplugged for a deep dive into long-term MSP growth and the power of strategic partnerships.
In this returning guest episode, Derrick shares:
What's changed at FireLogic since his last appearance
How he's scaled the business over 15+ years from startup to a respected Chicago-area MSP
The evolution of his approach to vendor and technology partners
How to choose, manage, and get real value from partnerships (without partner sprawl)
Lessons learned about scaling sustainably while building strong strategic alliances
Advice for MSP owners looking to grow smarter in 2026
If you're an MSP owner focused on long-term growth, building better vendor relationships, or scaling without burning out, this conversation is full of practical, battle-tested wisdom from someone who's been in the trenches for over 15 years.
Host: Paco Lebron
Podcast: MSP Unplugged – The place to learn how to run your MSP.
🔗 Connect with Derrick & FireLogic
• FireLogic: firelogic.com
• LinkedIn: Search "Derrick Wlodarz FireLogic"
Tune in every week for real talk on running and growing your MSP.
Watch the full video on YouTube.com/MSPUnplugged. Like, subscribe, and hit the notification bell so you never miss an episode!
Don't forget to grab your tickets for TechCon Unplugged Chicago – Sept 17-19 at https://techConUnplugged.com
Thank you for watching/listening — we'll see you next time on MSP Unplugged.