OPERATORS

OPERATORS
OPERATORS
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163 episodes

  • OPERATORS

    Thrasio Bought It, Ben Bought It Back: A Founder Who Lived It Tells All

    04/2/2026 | 59 mins.
    More than the incredible (true) story of one founder’s journey to turn around the company he created, this is a public coaching session on what it takes to win as a 6–7 figure brand.

    Sean Frank and Matt Bertulli sit down with Ben Leonard, founder of Beast Gear, a strength and conditioning brand he built from scratch in Scotland, sold to Thrasio in 2019, and bought back after watching it decline for years.

    Together, they dig into what went wrong, what Ben is doing to resurrect it, and why he’s launching a new product at the same time. The conversation covers the rise and fall of the Amazon aggregator model and the brutal math of earn-outs when a buyer stops investing in your brand. Ben walks through how Beast Gear went from $6 million in revenue to barely $500k after Thrasio killed the website, email marketing, and social media.

    The hosts also guide Ben through their turnaround playbook, from TikTok Shop and founder-led content to reclaiming damaged Amazon listings.

    Connect with Ben Leonard

    https://www.youtube.com/@benleonardpro
    https://www.linkedin.com/in/benjleonard/
    https://www.beastgear.co.uk/

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    Postscript
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    Operators Newsletter
    https://9operators.com/
  • OPERATORS

    Execution Monsters: True Classic’s Ryan Bartlett & Ben Diamond

    29/1/2026 | 1h 46 mins.
    Brought to you by Applovin. Get access to the Operators channel expansion playbook, online masterclass, and up to $5k in ad credits.

    https://www.9operators.com/applovin

    What does it take to build a ~$300M apparel brand from scratch?

    Matt Bertulli and Mike Beckham sit down with Ryan Bartlett, Co-Founder, and Ben Diamond, CEO of True Classic, for their first-ever joint interview. Together, they unpack how a professional poker player and a Meta executive became one of the most formidable partnerships in DTC + built a men’s and women’s wear empire on the back of white t-shirts.

    From the early days of consulting on Facebook ads to their obsessive focus on fit, speed, and customer value, Ryan and Ben reveal why they cut 80% of their product catalog, how tariffs forced their most profitable quarter ever, and what it really means to “seek the truth” instead of being right.

    Plus, they get into AI-generated creative, why big brand activations are overrated, and the surprising power of giving away $100 poker chips to Uber drivers.
  • OPERATORS

    “Fame Is Not a Business Model”: Celebrity Brands Exposed

    28/1/2026 | 1h 3 mins.
    What separates billion-dollar celebrity brands from total flops

    Sean, Matt, and Katy Mimari (CEO of Caden Lane) break down why some partnerships become massive exits like Rhode and Skims, while others like The Honest Company and Kylie Cosmetics struggle to survive. They dive deep into deal structures, red flags to watch for, and the real math behind putting famous names into your brand.

    The crew debates whether fame equals influence (spoiler: it doesn’t), why alcohol brands have an unfair advantage, and how Gordon Ramsay became the blueprint for celebrity integration. Sean shares the inside story of his MKBHD partnership at Ridge — including how they structured the deal, why YouTubers beat traditional celebrities for DTC brands, and whether Guy Fieri might be showing up in a Ridge ad soon.

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    Postscript
    https://9ops.co/postscript

    Aftersell
    ⁠https://9ops.co/4i3bb5⁠

    Operators Newsletter
    https://9operators.com/
  • OPERATORS

    8 Practical Money-Making Tips for 2026 (Part 2)

    21/1/2026 | 1h 2 mins.
    What’s the one thing holding your business back?

    Sean Frank, Jason Panzer, Mike Beckham, and Matt Bertulli reunite for part two of their 2026 predictions to deliver actionable money-making tips for ecommerce brands.

    The full squad shares why entrepreneurs have more opportunity than ever, then dives into tactics you can implement today: a corporate gifting platform generating thousands in daily passive revenue, the case for getting off Meta sooner than you think, why plain text founder emails crush designed campaigns, and how AI should be exposing the bottleneck in your business.

    They also unpack multi-node distribution strategies, why dramatically lowering international prices can increase profits, and the psychology of value when competitors are right next to you on the shelf versus your website.

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    Aftersell
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    Richpanel
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    Northbeam
    https://www.northbeam.io/

    Saras Analytics
    https://bit.ly/9OP-Ytdesc

    Postscript
    https://9ops.co/postscript

    Operators Newsletter
    https://9operators.com/
  • OPERATORS

    Danny Yeung, CEO of IM8 & Prenetics: Operators Titans E009

    15/1/2026 | 1h 19 mins.
    What does it take to go from high-school dropout to building a $100M+ brand with David Beckham?

    Brought to you by AppLovin. Get access to the Operators channel expansion playbook, online masterclass, and up to $5k in ad credits (terms apply).

    https://9operators.com/applovin

    Matt Bertulli and Sean Frank sit down with Danny Yeung, co-founder and CEO of IM8. Danny shares his journey from immigrating to San Francisco at age five, to telemarketing at fifteen, to partnering with one of the world’s most famous athletes and building the fastest-growing supplement brand in history.

    The conversation covers Danny’s scrappy early ventures in dessert franchises and hotel furniture, his bold move to Hong Kong to build a Groupon competitor that sold within six months, taking Prenetics public as Hong Kong’s largest COVID testing provider, the gut-wrenching decision to cut 2,000 employees down to under 100, and finally landing David Beckham as a co-founder to launch IM8.

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About OPERATORS

In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
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