How BakIt Box Boosted Retention by Breaking the Monthly Box Model
In this episode of Subscription Prescription, I sit down with the founder of BakIt Box to explore how rethinking subscription cadence, product strategy, and communication channels led to deeper customer engagement and better retention.We talk about why they abandoned the monthly model in favor of quarterly shipments, how they turn subscription kits into high-converting one-time products, and what it looks like to actually serve customers through SMS content instead of sales pushes.If you're building or optimizing a DTC subscription, this conversation is packed with actionable insights on:When and why to shift from monthly to quarterly fulfillmentHow to design one-time products that lead back to the subscriptionUsing SMS to improve retention (without discount spam)What homeschool audiences really value in a subscriptionBuilding loyalty through exceptional customer service📬 For more insights like this every Tuesday, subscribe to the newsletter:https://newsletter.thesubscriptiondoc.com
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Recharge vs Stay AI vs SKIO vs Loop: How to to Improve Your Cancel Save Rate
In this episode of Subscription Prescription, I break down how the top subscription platforms, specifically, Recharge, Stay AI, SKIO, and Loop, approach cancellation flows, and how you can optimize each one to reduce churn and increase retention.Whether you're just getting started or managing thousands of subscribers, understanding your platform's cancellation flow is one of the highest-leverage things you can do. From splash screens and A/B tests to smart segmentation and save actions, I walk through exactly what to focus on—platform by platform.You’ll learn:What Recharge’s AI cancellation insights can (and can’t) tell youHow Stay AI dynamically tests save offers behind the scenesWhy SKIO’s “pause before cancel” feature can double your savesHow Loop’s analytics show you which saves lead to repeat orders📬 Want more insights like this in your inbox every Tuesday? Subscribe to the newsletter: https://newsletter.thesubscriptiondoc.com#subscriptions #ecommerce #recharge #stayai #skio #loopsubscriptions #churn #dtc #retentionmarketing #subscriptionprescription
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How Blind Barrels Built a Subscription People Never Want to Cancel
In this episode of Subscription Prescription, I sat down with the founder of Blind Barrels to unpack how they built a whiskey subscription that people can’t stop talking about and don’t want to cancel.We explore how intentional curation, premium unboxing, and smart pricing can turn an average subscription into a meaningful experience. You'll hear real strategies for lowering churn, building community, and designing packaging that customers literally don’t want to throw away.Whether you're running a box of supplements, wine, skincare, or digital goods, there’s a lot to learn from a brand that’s turning whiskey drinkers into lifelong members.🔑 Topics we cover:Turning curation into communityWhy premium packaging is worth the costHandling churn with empathy (and precision)Customer service lessons that create superfansGrowth without ad overspend📦 Learn more about building and scaling your own subscription program: https://thesubscriptiondoc.com🎧 Subscribe for more episodes like this every week. #subscriptions #ecommerce #retention #dtc #subscriptionbox #founderstory
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Retention Hacks from 50+ Audits
Most subscription brands don’t fail because of ads or acquisition; they fail because of retention. In this episode of Subscription Prescription, I walk through the audit framework my team uses to diagnose subscription programs. You’ll learn:✅ The three patterns we see in subscription brands (and what each one needs to fix first)✅ Why weak onboarding, billing reminders, and cancellation flows quietly kill retention✅ How bulk options, frequency controls, and upsells can transform your cash flow and churn ratesIf you’ve been wondering whether your subscription program is healthy or if you’re just masking churn with acquisition spend, this episode is for you.📩 Want more practical strategies for scaling your subscription business? Subscribe to my newsletter here: https://newsletter.thesubscriptiondoc.comGrab all the free content and guides promised in this week's dose:Preview of the Audit Deliverable: https://youtu.be/nFfX1vk0cCQFree Subscription Audit Checklist: https://subscriptionprescription.notion.site/Subscription-Audit-Template-beecf0c39c7c47aa8f8250fb6a3d7174Free Splash Screen Video Template: https://drive.google.com/uc?export=download&id=1ig5x8llW67XGy2spaeHNi_6tefW1xkRGSchedule your audit discovery call here: https://calendly.com/subscription-prescription/consult-discovery-call-subscription-prescripti-clone
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How Subscription Boxes Build Loyalty Through Community and Personalization
Most subscription brands think growth is all about the product. But the real wins come from building community, personalizing experiences, and creating new layers of value beyond the box. In this episode, I break down what every subscription operator can learn from niche sports boxes and how you can apply the same strategies to drive retention and loyalty in your own business.👉 In this video, you’ll learn:Why community feedback loops are essential for growthHow personalization builds long-term loyaltyWays to add value beyond the product itselfIf you’re serious about scaling your subscription program, this is an episode you won’t want to miss.Subscribe to our weekly newsletter for more tips: https://newsletter.thesubscriptiondoc.com
About Subscription Prescription | Weekly Doses to Boost Ecommerce Revenue
Looking to sell on repeat? You’ve come to the right place. Welcome to the Subscription Prescription Podcast where you’ll learn everything there is to know about ecommerce. From establishing your brand identity online to winning the loyalty of your customers and limiting churn, nothing is off the table in these fun and informative conversations. In a world where online selling is the new way to shop, it’s important to stand out from the competition. Tune in each week to learn from industry expert, Matthew Holman, and jumpstart your ecommerce journey today!
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