The Digital Project Manager

• Why Tracking Time Won’t Save Your Agency’s Margins

  Feeling behind on your agency's data game? Marcel Petitpas, CEO of Parakeeto, joins Galen Low to reframe what it really takes to build profitable, data-driven operations. Hint: it’s not about buying software or pushing for time tracking compliance. Marcel breaks down why starting with metrics, models, and meaning—not tools—is the real shortcut to operational clarity.With real-talk on utilization myths, data fluency for PMs, and how AI can actually drive measurable impact (without overwhelming your team), this episode is a field guide for agency leaders who want to do more than just keep up. It's about building a smarter foundation for the long haul—and doing it in a way that doesn’t burn you out.Resources from this episode:Join the Digital Project Manager CommunitySubscribe to the newsletter to get our latest articles and podcastsConnect with Marcel on LinkedInCheck out ParakeetoAgency Profit PodcastParakeeto Profitability Framework & Toolkit

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• A Privacy-First AI Strategy: What It Looks Like and Why It Matters

  What if regulation wasn’t a blocker to AI transformation—but a strategic advantage? Galen sits down with Lauren Wallace—former Chief Legal Officer at RadarFirst and a veteran in legal, product, and AI governance—to explore how regulated industries can harness their existing compliance muscle to lead responsibly in the AI era.They get into the practicalities of building privacy-first AI strategies, setting clear ethical baselines, and creating internal momentum across cross-functional teams. If you’re navigating digital transformation in a high-stakes, high-compliance environment, this episode delivers grounded advice and hard-won insights you can act on.Resources from this episode:Join the Digital Project Manager CommunitySubscribe to the newsletter to get our latest articles and podcastsConnect with Lauren on LinkedInCheck out RadarFirstNOYB - None of Your Business (Max Schrems' privacy rights organization)AI Incident Database

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• Why Listening to Your Body Is a Leadership Superpower

  Work sometimes triggers our fight‑or‑flight responses—especially in agency life. In this episode, Galen sits down with leadership coach and operations strategist Abigail Jones and project manager/coach Matthew Fox to explore what happens when we ignore the signals our bodies are giving us, and how tapping into our “body intelligence” can help us lead more consciously in a technology‑driven world. They unpack how our nervous systems get hijacked by stress in modern work, how noticing our physical responses becomes a tool (not just a symptom), and how teams and agencies can shift culture to reclaim better performance and wellbeing.This is a grounded, real‑world conversation—no fluff—about how our bodies, our minds, and our projects intersect.Resources from this episode:Join the Digital Project Manager CommunitySubscribe to the newsletter to get our latest articles and podcastsConnect with Abigail on LinkedIn and InstagramCheck out SouthleftConnect with Matthew on LinkedIn and The BureauThe Leadership Circle Profile assessment What it is: The most comprehensive 360-degree leadership assessment that measures both competencies (what you do) and internal assumptions (how you think)Why I use it: It's the only tool I've found that measures both reactive leadership patterns (controlling, protecting, complying) and creative leadership capacities (relating, self-awareness, authenticity, systems thinking)Visual profile shows leaders exactly where they're operating from fear vs. trustI'm certified to administer and interpret this assessmentSomatic & Body Intelligence PracticesWindow of Tolerance (from Polyvagal Theory): there's a "window" where you can think clearly and respond consciously. When stress pushes you outside that window, you go into survival mode.Concept from Dr. Stephen Porges' Polyvagal TheoryUnderstanding your nervous system's capacity to handle stress before going into fight/flight/freezeHelps leaders recognize when they're dysregulated and need to pauseLinks to learn morehttps://www.polyvagalinstitute.org/whatispolyvagaltheoryhttps://www.stayingsane101.com/post/polyvagal-theory-enhancing-the-window-of-toleranceBody Scan PracticeSimple 60-second practice: scan from head to toe and notice sensations without judgmentBefore big decisions, difficult conversations, or anytime you feel activatedBrings you into present-moment awareness and accesses somatic intelligenceFree guided meditationshttps://www.uclahealth.org/uclamindful/guided-meditationshttps://www.mindful.org/beginners-body-scan-meditation/https://ggia.berkeley.edu/practice/body_scan_meditationTech solutionsHeadspace body scan guide: https://www.headspace.com/meditation/body-scanCalm bo

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• How to Pivot into Healthcare Project Management (Without Starting Over)

  Healthcare is hiring — and not just for clinicians. As digital health systems expand and AI transformation efforts ramp up, there’s a growing demand for technical project professionals who can bring experience from tech, product, and government IT into healthcare environments. But if the opportunities are there, why aren’t more people making the pivot?Galen chats with Rachel M. Keyser — healthcare IT consultant and founder of Project Elevation Partners — about what’s holding project professionals back, how to navigate the complexity and pace of healthcare work, and why your existing skills might be more transferable than you think. Whether you’re burned out by big tech or just curious about how to break into health tech, this conversation offers grounded, practical guidance for taking the leap.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Rachel on LinkedInCheck out Project Elevation Partners

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• How Building AI Products is Different—and Why Product Teams Need to Evolve

  AI is fundamentally reshaping how digital products are conceived, built, and delivered—and the shift isn’t just technical, it’s cultural. Jyothi Nookula, a seasoned AI product leader with experience at companies like Netflix, Meta, Amazon AWS, and Etsy, joins Galen to unpack what makes AI-native products so different from conventional ones, why building them demands new evaluation frameworks, and how product teams can evolve their skills and mindset to keep pace.Whether you're dealing with unpredictable model outputs, shifting success metrics, or a team with uneven comfort levels around emerging tech, Jyothi offers grounded, real-world strategies for staying user-centered, experiment-driven, and confidently collaborative in the face of rapid change.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Jyothi on LinkedInCheck out Next Gen Product Manager and Jyothi’s website

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