The Jered Williams Show

On this episode of the Jered Williams Show, the hosts discuss their new and improved hiring process to address the challenge of finding good technicians, CSRs, and managers in the current labor market. They share their experience with the traditional hiring approach and how it often led to hiring the wrong candidates. To address this, they have implemented a hiring event model that involves a multi-step filtering process, including an initial application, RSVP, and in-person event. This allows them to quickly assess a larger pool of candidates and identify those who align with the company's core values of "Be an Asset" and "Don't Be an Asshole." The hosts also discuss their plans to develop an apprenticeship program to provide structured training and career progression opportunities for new hires. Additionally, they highlight upcoming industry events, such as the Death Walk and Home Service Hoorah, which offer valuable networking and learning experiences for home service business owners.

On this episode of the Jered Williams Show, the hosts discuss the successful launch of their new plumbing business, Wahoo Plumbing. They share their strategies for quickly booking out a week's worth of work within just two days of launching, which included having a memorable name and brand, offering attractive promotions and discounts, and investing in targeted marketing to generate a high volume of leads. The hosts also emphasize the importance of transitioning from a technician to a business owner by hiring a customer service representative and additional technicians, as well as the need to define core values and use them to guide the hiring process. The episode provides valuable insights and takeaways for entrepreneurs looking to launch and grow their own home service businesses.

On this episode of the Jered Williams Show, Kristen Deese, a financial expert and former trades business owner, provides a comprehensive overview of financial management for home services companies. She delves into the key components of the Profit and Loss (P&L) statement, including revenue, cost of goods sold, and overhead expenses, emphasizing the importance of aligning job costing and financial reporting. Kristen also discusses the balance sheet, cash flow management, and the strategic use of depreciation and tax strategies. Additionally, she highlights the significance of managing overhead expenses, hiring the right talent, and fostering a positive company culture. The episode concludes with an invitation to an upcoming event in Pensacola, where attendees can further explore these critical financial and operational topics.

On this episode of the Jered Williams Show, the hosts discuss strategies for selling more jobs in the home service industry. They cover the importance of setting up a comprehensive price book that categorizes services and considers what to stock on service vehicles. The hosts also emphasize the need for an effective sales process that focuses on diagnosing root causes, presenting value-added solutions, and bundling services to increase average ticket and efficiency. Additionally, they highlight the critical role of hiring and training the right people who align with the company's core values, as well as measuring and holding technicians accountable to key performance indicators. The discussion provides valuable insights and actionable steps for home service businesses looking to optimize their sales and pricing strategies.

On this episode of the Jered Williams Show, the discussion centered around the key elements necessary for a home service business to be profitable. The hosts emphasized the importance of pricing correctly, which involves understanding the true costs of running the business and setting appropriate markups, especially on materials. They also highlighted the value of upselling and presenting customers with comprehensive options to address the root of their problems, rather than just quick fixes. Additionally, the hosts stressed the significance of customer retention, brand awareness, and delivering a consistent, professional customer experience through well-defined processes and systems. By focusing on these fundamental aspects, the hosts believe home service businesses can achieve sustainable profitability and growth.