Ep231 When Your VA Team Falls Apart - And How To Handle It Like A Pro
Agency owners (aspiring, newbies and old hats) this one’s for you!
In this episode we’re talking about the messy, emotional, not-so-glam side of building a team. You know – the stuff that no one posts about on Insta:
When a team member lets you down and leaves you to pick up the pieces.When you’re still doing client work, managing a family and now … dealing with shitty HR issues.When you’re exhausted and wondering, “Is this even worth it?”
Running a VA agency isn’t for the faint hearted, but if you go into it with realistic expectations, knowing that your resilience will be tested, and you’re open to growing into a leader your team deserves, then it’s totally worth it!
Get comfy while we talk you through the real challenges you’ll face as an agency owner, the mindset shifts you’ll need to make, and the practical ways you can lead with more confidence, boundaries and breathing space.
This is your reminder that your journey doesn’t have to be lonely or overwhelming – especially with the right support.
Find out more about the Scale It Mastermind here.
Download the Free Pre-Scale Checklists here.
Sub-Contractor, Freelancer or Agency Owner?
Your perfect virtual assistant pathway is just minutes away! Take the quiz here.
Sam + Jo xo
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1:11:06
Ep230 Profitable Payroll: What to Package, What to Avoid
Thinking of adding payroll services to your virtual assistant or bookkeeping biz?
This episode is your sign to explore it… the smart way.
We’re joined by Alick and Vicki from Thankyou Payroll who break down exactly what it takes to build a payroll offering that’s profitable and stress-free (for you and your clients!).
What you'll learn:
Why payroll can be a powerful recurring revenue stream How to package and price it like a pro What you must know to stay compliant (and protect your client) Where to get trained up if you’re new to the game How to grow this service through referrals and collaboration
If you’re looking for a sticky, high-trust service to add to your offering - or you’ve been asked about payroll and not sure what to say - this convo is packed with gold nuggies.
Whether you're side-eyeing payroll as your next service or you're already doing it and want to do it better, this one’s for you.
Book a call with Vicki to chat about adding payroll services to your business
Sub-Contractor, Freelancer or Agency Owner? Your perfect virtual assistant pathway is just minutes away! Take the quiz here.
~ Sam + Jo xo
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1:09:40
Ep229 Loneliness Is Optional, Connection Is A Choice
At times being a virtual assistant can feel like the loneliest place in the world. So many of us work at home in isolation, connecting only at a surface level from behind our keyboards.
But it doesn’t have to be this way.
‘Connection’ may have become a bit of a buzz word in recent years, but there’s a good reason for it.
Connection is absolutely vital for overall our well-being and longevity not just as business owners – but as human beings!
Connection provides us with a sense of belonging and purpose and the emotional support it brings cannot be underestimated.
Connection is a choice, but it’s a choice every virtual assistant needs to make – even if it means stepping out of your comfort zone to do so.
In this episode you’ll learn:
Why virtual assistants are prone to feelings of loneliness and isolation, and how to combat it.How Jo beat loneliness from the outset and what Sam did to ensure no VA had to feel alone again.The big benefit of connecting with fellow VAs that may surprise you.The 2025 events you need in your diary.
2025 International VA Day
2025 VA Bali Retreat
2025 New Zealand Virtual Assistant Awards
Virtual Assistant Network NZ
Scale It Mastermind (for established virtual assistants)
Sub-Contractor, Freelancer or Agency Owner?
Your perfect virtual assistant pathway is just minutes away! Take the quiz here.
Sam + Jo xo
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40:42
Ep228 Soft Launch or Self-Sabotage?
Thinking about soft launching your VA biz or side hustle?
Think again!
Ironically your fear of failure (that’s holding you back from launching for real) has put you on a path that’s doomed to fail.
It’s time to take control of your destiny, to take the bull by the horns, to put your fear of failure and judgement aside and to stop allowing assumptions to hold you back.
It’s time to take courageous action. 'Cos stepping out of your comfort zone is where you'll truly thrive.
In this episode you’ll learn:
Why soft launches don’t work.The VA soft launch story that had us SHOOK!Why your fear of failure will become a self-fulfilling prophecy.
Find out more about Launch in 30 Days here.
Sub-Contractor, Freelancer or Agency Owner?
Your perfect virtual assistant pathway is just minutes away! Take the quiz here.
Sam + Jo xo
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13:22
Ep227 Playdates to Paydays: The SAHM VA Formula
Are you a stay-at-home mum thinking about starting a wee VA side hustle to bring in some extra income?
Then this episode is for YOU!
Grab a pen and paper, and get ready to learn the exact steps you need to take to create a profitable side hustle while remaining present for your kids.
In this episode you’ll learn:
How to remain present for your kids while supporting your clients.Our very different SAHM/VA journeys.Why there’s no such thing as a side hustle hourly rate!The best way to figure out your services and hourly rate as a SAHM VA.Why you may only need to find 1 client.
Wanna tip your toes in? Check out the 7 Step Formula and Pricing Calculator.
Ready to go all in? Launch in 30 Days is exactly what you need.
Sub-Contractor, Freelancer or Agency Owner?
Your perfect virtual assistant pathway is just minutes away! Take the quiz here.
Sam + Jo xo
THE must listen-to podcast for Virtual Assistants around the globe!
Having both independently grown and managed successful VA businesses for 20+ years combined, VA coaches Jo Jensen and Sam Browne joined forces in 2019 to help other VAs specialise, systemise, and scale their very own businesses with confidence.
No matter where you are in your VA journey, whether you're just starting out or you've been in the biz for a while, The Sam + Jo VA Show podcast provides you the best insights, ideas and strategies so you too can grow a thriving, work-from-home, virtual business.
Learn from those that have not only been there, but they've done it (and continue to do it) successfully!
Looking for more clarity on how to scale your business? Access the best virtual assistant training & coaching at The VA Foundry