In this Room 49 - Grant and Scott go back to where it all began for a wide ranging chat about many things, Val Kilmer, The Doors, Hotel Markets, Revenue Management Psychology and more. We are sorry for the length of time between drinks and will ensure you don't have to wait as long for the next episode. Thank you so much for listening to a A Room With A View.
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47:07
Room 48 - Steve Cox
In Room 48, we are joined by Steve Cox, former CEO of Destination NSW. Steve is a wonderful person with a great story to tell.
Steve talks about the power of connection and shares some wonderful stories or his move from retail into tourism.
This is a link to the Harvard study Steve mentioned.
https://news.harvard.edu/gazette/story/2017/04/over-nearly-80-years-harvard-study-has-been-showing-how-to-live-a-healthy-and-happy-life/
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1:25:56
Room 47 - Erin Pickering
Room 47 and Erin Pickering from Holy Stone drops by the Room Without A View studio.
Erin has a background in service delivery and has started a company to change the service world in Australia. Holystone is there to offer practical advice to companies so they can improve the service offered to their customers.
Erin has some good practical advice on good service and how to get there. We hope you enjoy this conversation as much as we did.
Erin's company link is below;
https://www.holystone.au/
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46:15
Room 46 - Hotels Change Lives
In Room 46, Grant shares a deeply personal story of his time in Fiji.
Grant left Sydney for the adventure of a lifetime, where he discovered the importance of living and belonging.
An excellent story for budding hoteliers as they consider opportunities and which ones to take.
It also proves the theory that hotels change lives.
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40:29
Room 45 - Nicholas Kent
In this Room 45 of A Room With A View, Hotel Sales Legend Nicholas Kent drops buy with some really good advice and a story to tell.
There are a number of icons mentioned in this podcast and Nick tells a great story.
Thank you for listening to us, and please don't forget to like and subscribe to our show.
This is a podcast devoted to our wonderful colleagues in the Visitor Economy and service industry. Grant Alchin and Scott Boyes love all things leadership and hotels and love talking about it. We hope you like this podcast half as much as we love making it.
New Zealand