Busting Road Blocks

• Leading Out Loud: Kerry Milne on Neurodiversity, Self-Discovery, and Leadership That Listens

  In this episode of Busting Roadblocks, Kerry opens up about the layers of self-discovery, the hard-won insights into how she thinks and leads, and how understanding neurodiversity has changed everything—from how she sees herself to how she supports others.We talk about:The impact of masking in early leadership rolesHow coaching helped—but also shaped her to “fit the mould”The real challenges and hidden strengths of ADHDWhy self-awareness is the turning point for growthAnd how leaders can create workplaces where neurodiverse individuals don’t just survive—but thriveThis isn’t a neat story. It’s honest, colourful, and full of depth—just like real life.Get in contact with Kerry hereJanet can be found here or email on [email protected]

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• Operational Transformation: Leading Change in a High-Risk, Regulated Environment with Leanne Simpson

  What does it take to overhaul a 15-year-old system in a high-stakes healthcare environment - without losing the people in it?In this episode of Busting Roadblocks, we sit down with Leanne Simpson, a General Manager who led a major operational transformation in the patient transport sector. From paramedics and pilots to hospitals, government procurement, and funding bodies, Leanne was working at the center of one of the most complex and tightly regulated systems in healthcare.Together, we explore:✅ The challenge of changing entrenched mindsets: “It’s not perfect, but we’ve always done it this way.” ✅ Why innovation in high-risk environments is difficult - and how to keep momentum ✅ The critical role of cross-functional communication from CEO to frontline clinicians ✅ How building trust was the secret to lasting change ✅ What it takes to design a system that improves outcomes without leaving anyone behindThis is a masterclass in considered leadership, stakeholder engagement, and leading change when the stakes are high and resistance is even higher.🎧 Tune in to hear how Leanne busted through roadblocks - and what you can take into your own transformation projects.To get in contact with Leanne Simple you can find her on LinkedIn:Janet Charteris is available on LinkedIn or JC Consultancy websitewww.jcconsultancy.co

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• Rebuilding Communication after COVID 19 with Taka

  When the COVID-19 lockdowns hit, many businesses focused on survival. But for the service business Taka worked in, the real challenge came after the crisis.Gone were the casual chats, shared coffees, and spontaneous team moments. In their place? A relentless stream of emails, meetings, and blurred work-life boundaries.In this episode of Busting Roadblocks, Taka shares how his team recognised the cultural drift - and took intentional steps to rebuild connection. From implementing Mindful Mondays with no meetings, to setting up virtual Friday drinks, they reintroduced rhythm, reflection, and relationships into the work week.We talk about:The hidden cost of being “always on”How communication habits shape cultureDesigning space for connection in remote/hybrid teamsAnd why slowing down at the start of the week helped them speed up laterThis episode is for anyone who's felt the shift in team culture - and wants practical, human ways to bring it back.Follow Taka Mapfumo:linkedin.com/in/taka-mapfumo-28899115And to get in touch with Janet Charterislinkedin.com/in/janetcharterisconsultantwww.jcconsultancy.co

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• Solving an accountability issue by managing yourself out of a job!

  When performance dipped across his team, Adam Harris could've responded with pressure and micromanagement. Instead, he did something far more powerful - he took ownership.In this episode of Busting Roadblocks, Adam shares how a personal commitment to coaching and peer accountability sparked a complete rethink of how his business approached roles, responsibility, and trust. From getting his team to self-evaluate and interview for their posistions, to building a structure where each person owned a business-critical deliverable. Adam didn't just fix the problem, he transformed the culture.The Result?A fully engaged, high-performing team - and a leader who made himself redundant.If you're a founder, manager, or team lead facing accountability issues, this conversation is a must-listen/You can find Adam:linkedin.com/in/aharris1  or https://frankandfearless.com/And to get hold of Janethttps://www.linkedin.com/in/janetcharterisconsultant/www.jcconsultancy.co#management #accountability #selfawareness #leadership #redundant #EOSor

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• Halving a £1m procurement issue by challenging the obvious solutions

  In this episode Janet takes us through an example of how asking 'stupid' questions to challenge the solutions presented led to a £500,000 saving.You'll hear how getting a good understanding or the problem, the conditions that lead to it, the options available and the customers position and consumer concerns led to better questions and a solution that halved the £1m procurement issue.If you enjoy the episode, subscribe.And if you want to get hold of Janet try:LinkedIn - linkedin.com/in/janetcharterisconsultant or www.jcconsultancy.co

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