Grow, Scale, Master

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan share their secrets to organisational success. They look at leadership development, scalable infrastructure and marketing effectiveness, why people will never be ready, putting people into pressure situations to help them grow, and the importance of scalable infrastructure that works at 1, 2, 3, 5 and 8 offices.
They continue with marketing effectiveness, looking at your last 100 customers before allocating marketing funds, and deciding how to reallocate your spend. Josh examines the realisation that, if it's your own money, you can do whatever you want, Kon illustrates the joy and humility of being an amateur, and they share their views around the power and effect of playlists.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at will and skill. They discuss the willingness to play by the rules and the skill of getting results. They define willingness as commitment to a bigger and better future, a desire to be somebody and do something, and the view that work is purpose, and purpose is work.
Next, they define skill as developing skillsets, knowing that this is not our first time, nor is it our first rodeo, and specifying necessary skills so you can teach them, role by role. Josh reflects on hearing his Dad say about him, 'You couldn't have anyone better', Kon ponders the idea that it doesn't get easier, you just get better, and they share their views around the ability to ask once.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on The Rules. They suggest having a handful of ruling principles, repeating them often, and establishing discipline and structure in your business. They show how rules are created, how they are lived out, and why your behaviour determines your future. They look at the role of values in business and the evidenced behaviour of those values.
 
They discuss the importance of rules that are simple to scale and easy to follow, and that lead to definite success. Josh shares his experience that relationships are a way of life,
and they share their views around how the small things are the big things, like the clear plastic bag before the flight.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss the people, strategy, and execution that truly drive a business forward. They look at hiring the best people and helping them succeed in business and in life, why 'A' graders like to hang out with 'A' graders, why no one is bigger than the team, how to understand and leverage your strategic strengths, and why every great strategy needs a name.
 
They discuss execution through setting deadlines, working through project plans, and leveraging their efforts by getting things done. Josh illustrates 'there's a book for that', Kon refreshes his thoughts on the power of focus, and they examine their views around the customer experience at the new Intuit Dome for the Clippers.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at new horizons for 2026. They show how to stay relevant by searching the world and bringing back the best of what you find. They discuss curiosity and why your biggest opportunity is often in plain sight, chasing greatness to leverage relationships, the power of your existing customer base, and not leaving people at the sold sticker.
They talk about taking the long-term view around going all in on systems, people and infrastructure, and living life by design. Josh shares how, if you have more fun with it, you win more, enjoy it more and become more. Kon describes his experience with the Harada method for personal development, and they discuss their views on quick routine shifters they use.