Grow, Scale, Master

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on execution and how they get things done. They look at the role of the CEO to set the vision, build the team and execute, and how to do it, execution as a way of life, the easiest way to become great at execution, and using the calendar to schedule unscheduled time.
They examine why starting is the longest part, and why reducing, not adding, is key. Josh shares his experience with extending your vision and planning 5 years ahead, Kon talks about how to name a campaign intentionally, and they share their views around the rally car example.

This episode of Grow, Scale, Master is a retention special, with Kon Stathopoulos and Josh Phegan talking about the power of retention. They look at building and earning loyalty with your people, reasons why people leave and why they stay, and establishing a defined and intentional culture.
They discuss what changes at progressive stages of business growth, performance management, and what you do next. Josh shares how his thinking shifted around common enemy and role model approaches, Kon describes the impact of Wow moments, and they examine the views around the red, blue and white chips experiment.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at the power of the moments that matter. They look at driving new customer experiences, mapping out happy and sad customer moments, reducing friction, removing what customers no longer find valuable whilst leaning into what they do value, and creating more human micro-moments.
They talk about scaling thinking across your service lines and geographic locations, and the 14 times rule of repetition. Josh and Kon describe the 'name the strategy' exercise, and they discuss their views around what people will do to chase a $50 annual recurring transaction.

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about fast learners. They discuss why whoever can learn faster, lives, discovering how you learn, determining what you are exposed to, and the power of highly engaging learning environments.
They continue with techniques for learning retention such as read, highlight, re-type and re-read, and the 72 hour rule for retention. Josh relates his experience with having no politics and deciding, if it's to be, it's up to me, Kon shares his experience with Atomic Habits systems, and they share their changing views around optimising your video and social content.

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan share their secrets to organisational success. They look at leadership development, scalable infrastructure and marketing effectiveness, why people will never be ready, putting people into pressure situations to help them grow, and the importance of scalable infrastructure that works at 1, 2, 3, 5 and 8 offices.
They continue with marketing effectiveness, looking at your last 100 customers before allocating marketing funds, and deciding how to reallocate your spend. Josh examines the realisation that, if it's your own money, you can do whatever you want, Kon illustrates the joy and humility of being an amateur, and they share their views around the power and effect of playlists.