S2E308 The Secret Ingredient to Make More Sales with Darin Dawson
Even in the AI era, strong relationships will always be at the heart of every good business. In this episode, Darin Dawson, co-founder of BombBomb and Chief Growth Officer at Buffini & Company, shares how to build long-lasting relationships that will lead to a stream of referrals and increase your bottom line, now and in the future. YOU WILL LEARN:· The importance of trust and transparency in sales.· The role of video in business communication.· The future of AI in small business. MENTIONED IN THIS EPISODE: S2E302 Demystifying AI with Michael Thorne AI Bootcamp Business Consultation “The Spirit-Filled Life,” by Charles F. Stanley Band of Brothers NOTEWORTHY QUOTES FROM THIS EPISODE: “Nothing in this world happens without a sale.” – Brian Buffini “You're better in person.” – Darin Dawson “We are created to be in community with each other and to create a feedback loop that's constant.” – Darin Dawson“The people that will win with AI will use it to enhance their ability to connect with people.” – Darin Dawson “Be of value and abundance will follow.” – Darin Dawsonitsagoodlife.com Hosted on Acast. See acast.com/privacy for more information.
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36:20
Quick Cut: S2E307 How to Delight Your Customers
Click here to listen to the full episodeIn today’s transactional society, entrepreneurs who consistently exceed their customers’ expectations will stand out and achieve phenomenal success. In this episode, Brian teaches why a positive focus on providing exceptional customer service builds a strong business culture, forges long-lasting relationships and creates a tribe of loyal advocates who refer. YOU WILL LEARN:· Why you must fill the need.· How to go the extra mile.· How to make it extraordinary. NOTEWORTHY QUOTES FROM THIS EPISODE: “Delight your customers. That's the secret to success in business. No-one ever went out of business having millions of delighted customers.” – Warren Buffet “Poor customer service is the death knell for a business.” – Brian Buffini “One of the key ingredients to building trust is consistency.” – Brian Buffini “People don't get to talk much about great service, so give them something to talk about.” – Brian Buffini “It's easier today than ever before to get a fan. It's easier today to delight your customers, because so many people are just trying to meet the basic needs.” – Brian Buffini “Focus your mind on delighting your customers, and you'll have a delightful business.” – Brian Buffini Hosted on Acast. See acast.com/privacy for more information.
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S2E306 Goals Aren't Enough - A Conversation with Jon Gordon
What does it take to build a truly great team? In this episode, Jon Gordon discusses his new book, “The 7 Commitments of a Great Team,” and explains why it’s commitment – not just talent – that separates great teams from the rest. YOU WILL LEARN:· The commitments that great teams must make.· Why commitments are greater than goals.· Why positivity is a competitive advantage. MENTIONED IN THIS EPISODE: “The 7 Commitments of a Great Team,” by Jon Gordon “The Energy Bus,” by Jon Gordon “The Hard Hat,” by Jon Gordon The Peak Experience Leadership Conference S2E294, The Power to Change with Craig Groeschel NOTEWORTHY QUOTES FROM THIS EPISODE: “Teammates are forever.” – Coach Richie Moran “Devotion is what drives discipline.” – Jon Gordon “You'll never have commitment without connection.” – Jon Gordon “Leaders go first. They lead the way. They demonstrate commitment.” – Jon Gordon “When you demonstrate commitment, you get commitment back.” – Jon Gordonitsagoodlife.com Hosted on Acast. See acast.com/privacy for more information.
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44:26
Quick Cut: S2E305 Ownership Is Everything
Click here to listen to the full episodeIt’s human nature to make excuses when things don’t go your way but if you take responsibility for where you are and why, you’ll get on track to live the good life. In this episode, Brian teaches how to succeed in your relationships, health, finances and business life by ditching the excuses and taking ownership instead. YOU WILL LEARN:· The types of excuses we make.· The reasons we make those excuses. · The importance of outside perspective. NOTEWORTHY QUOTES FROM THIS EPISODE: “Excuses are the lies we tell ourselves.” – Jocko Willink “When we take ownership and truly embrace where we are and why we are, then we get to go to work.” – Brian Buffini “Excuses do have purpose. They save face, they lower expectations and they justify low performance.” – Brian Buffini “Ownership means I choose to do this, I embrace this on purpose.” – Brian Buffini “Change is hard. We're like homing pigeons - we want to go back to what we know.” – Brian Buffiniitsagoodlife.com Hosted on Acast. See acast.com/privacy for more information.
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S2E304 How to Accelerate Your Business - The Activator Advantage with Matt Dixon
If you want greater client engagement, better internal collaboration and more profits, you need to be an Activator! In this episode, author Matt Dixon shares his extensive research on the traits of today’s rainmakers and explains how top performers drive consistent growth in their businesses by winning, retaining and developing loyal client relationships. YOU WILL LEARN:· The five types of business developers.· How Activators deliver business and personal value for clients.· The importance of building and leveraging professional networks. MENTIONED IN THIS EPISODE: “The Activator Advantage,” by Matthew Dixon “Made to Stick,” by Chip Heath and Dan Heath NOTEWORTHY QUOTES FROM THIS EPISODE: “Activators don't rest on their laurels. They activate their expertise.” – Matt Dixon “Activators think of it very differently. The relationship happens first and then paid work is just the natural evolution of that relationship.” – Matt Dixon “Activators bring their colleagues in.” – Matt Dixon “Activators focus on a third dimension of value, something we call personal value.” – Matt Dixon “Being thoughtful and helpful at a personal level creates real stickiness for activators in the client relationship.” – Matt Dixonitsagoodlife.com Hosted on Acast. See acast.com/privacy for more information.
It's a Good Life, the podcast for entrepreneurs. A podcast about growth - personal growth and growing your business. Inspirational and practical content that reflects the positivity it takes to be an entrepreneur. Presented by Brian Buffini founder of America’s biggest corporate coaching company. Entrepreneurship isn’t always an easy life, but with the right guidance, it can be a good one. Hosted on Acast. See acast.com/privacy for more information.
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