The Burnout Recovery Podcast

What happens when a doctor's carefully planned career path takes an unexpected turn? In this compelling interview, Dr. Ben Condon shares his journey from aspiring plastic surgeon to emergency medicine during COVID, and ultimately to healthcare innovation. As Clinical Director at Heidi Health, Ben is now focused on making the healthcare system work better for both clinicians and patients.
This episode explores the reality of medical burnout, the importance of career pivots, and how technology can support rather than burden healthcare workers. Ben's honest reflection on his multiple encounters with burnout and his strategies for sustainable wellbeing offer valuable insights for any healthcare professional questioning their path.
Key Topics Covered
• Career Pivots in Medicine: When your original specialty isn't sustainable
• Healthcare Innovation: How digital health is changing patient care delivery
• Burnout Recognition: Warning signs and early intervention strategies
• Sustainable Wellbeing: Practical approaches to maintaining mental health in high-pressure roles
• Leadership Support: Creating psychologically safe workplaces in healthcare
Guest Bio
Dr. Ben Condon is a medical doctor, digital health innovator, and Clinical Director at Heidi Health. After training in plastic surgery and working in emergency medicine during COVID, Ben transitioned to healthcare technology, first at Eucalyptus and now at Heidi. He's passionate about using innovation to make healthcare more accessible and sustainable for both patients and clinicians.
Quote:
"We're almost trained, maybe guilted into putting ourselves last. But to make it sustainable and to make it a 30 plus year career that's fulfilling and challenging, we need to make sure that we're looking after ourselves."
This episode is brought to you by Heidi Health, an AI-powered medical scribe that helps clinicians focus on what matters most - their patients.
Learn more here: heidihealth.com
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That difficult conversation you've been putting off at work isn't going away - and avoiding it is actually fuelling your burnout.
In this episode, Dr. Jo Braid explores why healthcare professionals who excel at difficult conversations with patients often freeze when it comes to workplace conflict with colleagues.
She shares the CLEAR framework for approaching these conversations constructively, along with specific scripts for common scenarios like dealing with chronically late colleagues or micromanaging supervisors.
Research shows that avoiding workplace conflicts increases emotional exhaustion by 40%, while addressing them constructively leads to higher job satisfaction and better team relationships. Ready to tackle that conversation you've been avoiding? Your action step: schedule it within the next seven days.
Resources:
Website: https://drjobraid.com Join the Coaching waitlist: https://drjobraid.com/coaching Instagram: https://www.instagram.com/burnoutrecoverydr LinkedIn: https://www.linkedin.com/in/drjobraid
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When you're burnt out, the last thing you need is another overwhelming plan — and in this episode, Dr. Jo Braid explains why the grand reset almost always fails, and what the science says actually works.
Drawing on behavioral research, neuroplasticity, and the concept of atomic habits, Jo unpacks why tiny, consistent micro-changes are the most powerful tool in burnout recovery.
You'll walk away with three practical tools — the One-Percent Audit, habit stacking, and measuring consistency over intensity — that you can start using today, no matter how depleted you feel. This episode is an honest, compassionate reminder that small is not the same as insignificant, and that sustainable recovery is built one quiet, courageous percent at a time.
Join the conversation and share your micro-habit for the week over in The Healthcare Leadership Hub on Skool — because doing this work in community makes all the difference.
Resources:
Book Dr Jo as a speaker via: https://drjobraid.com
Join the free Healthcare Leadership Hub: https://bit.ly/3LAIDqq
Connect with Dr Jo on Instagram: https://www.instagram.com/burnoutrecoverydr
Connect with Dr Jo on LinkedIn: https://www.linkedin.com/in/drjobraid
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In this episode, Dr. Jo Braid tackles one of the most requested — and least talked about — topics in healthcare burnout: the colleague who makes an already demanding job feel almost impossible.
Drawing on her own experience as a doctor of over 20 years, alongside research on workplace incivility and the neuroscience of threat response, Jo explores why certain people trigger us so deeply and why that reaction makes complete sense.
She introduces the SPACE framework — a practical, five-step tool for protecting your energy, setting quiet but firm boundaries, and reclaiming your sense of power in difficult workplace dynamics — without burning professional bridges.
This episode is the first in a powerful new series shaped entirely by listener survey responses, with the next ten episodes diving into everything from financial stress and time poverty to organisational factors like workload, fairness, and recognition.
If you've ever dreaded a shift because of one person, this episode is your reminder that you cannot change them — but you absolutely can change your response.
Resources: Book Dr Jo as a speaker via: https://drjobraid.com
Connect with Dr Jo on Instagram: https://www.instagram.com/burnoutrecoverydr
Connect with Dr Jo on LinkedIn: https://www.linkedin.com/in/drjobraid

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In this episode, Dr Jo explores how to create your personal burnout prevention plan using fire readiness parallels—from recognizing early warning signs to building defensible space around your time and energy. She breaks down the critical 80/20 reality: 80% of burnout stems from systemic workplace factors, not personal failings, and shares how to distinguish between organizational and individual risk factors. Learn about the Stanford Professional Fulfillment Index, a validated 16-item assessment tool that measures both burnout and professional fulfillment. Download the free Burnout Recovery Checklist to assess where you are across the four pillars (Mindset, Movement, Sleep, Support) and create your actionable recovery roadmap with immediate, short-term, and long-term strategies.

Resources:
Burnout Recovery Checklist: https://drjobraid.com/recovery-checklist
Stanford Professional Fulfillment Index: Check your score here
Join The Healthcare Leadership Hub: https://bit.ly/3LAIDqq

See omnystudio.com/listener for privacy information.